Dale Koerner Dale Koerner
Freyja Spaven Freyja Spaven
09 July 2026
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Freyja

The Art of the Customer Interview

Join BlueOcean Senior Marketer, Freyja Spaven, on a thought-provoking and practical discussion about the B2B Marketer’s superpower, nailing customer interviews. 

Freyja reveals effective strategies for conducting powerful customer interviews that go beyond surface-level feedback. 

  • Learn how observing customer environments and engaging with various levels within a client’s organization can lead to richer, more actionable insights.
  • Discover practical tips on building relationships with sales teams and maintaining client trust.
  • All while gathering comprehensive feedback that can transform product development and marketing strategies. 

Connect with Freyja on LinkedIn

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TEAM AWARDS

TVNZ NZ Marketing Excellence Awards
Excellence in B2B Marketing Strategy, finalist 2023

Interactive Media Awards
Best in Class for UX Design and Implementation, 4 times winner
Best in Class for UX Design and Implementation, 18 times finalist

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